Help Centre

1. Getting Started

What is Parallel Globe

Parallel Globe is a political platform where Parallel Citizens and Verified Users participate in structured political dialogue, secure communication, and civic and public discussion.

The platform is designed to preserve political and civic integrity, protect users, and ensure transparent and accountable political participation.

Creating an account

To use Parallel Globe, you must create an account by registering with your email address and completing the account setup process.

Once your account is created, you may use Parallel Globe features and CipherCall.

Profile creation and customisation

You may customise your profile by adding:

• Profile photo
• Display name
• Country
• Profile information

Your profile settings allow you to control your visibility and interactions.

Parallel Citizen and Verified User

Parallel Citizen

A standard user account that allows political and civic participation, publishing posts, and secure communication.

Verified User

Verified Users represent public actors, organisations, or institutions operating within the political and civic environment.

Verified Users may access additional political and civic features, including PoliticTalk and Opinion Polls.

Verification confirms authenticity but does not imply endorsement by Parallel Globe.

2. Country Spaces

Parallel Globe operates through Country Spaces. Each Country Space represents a distinct political environment structured around a specific country.

Every user account belongs to a Home Country Space, which defines the user’s primary political and civic environment.

Country Spaces maintain structured political dialogue, institutional clarity, and national contextual integrity.

Users may visit and access other Country Spaces in order to follow political developments in countries of interest. In these spaces, users may view content, comment, and react to posts, subject to access settings.

However, users may not publish posts in a Country Space that is not their Home Country Space. The exception is Organisations other than Political Parties, which publish globally across all Country Spaces; Political Parties remain restricted to their registered Home Country Space. To publish content in another Country Space, users must create a separate account registered to that country.

3. Posts and Civic Dialogue

Creating posts

Parallel Citizens and Verified Users may create posts to share civic content.

Moment

A Moment is a short update or highlight shared within your civic environment. When creating a Moment, you may choose its visibility level:

• My Globe — visible only to your friends and followers.
• Country — visible within your Home Country Space.

Post visibility

When creating a post, you may select who can see it:

Anyone — visible to all users.

My Globe — visible only to your friends and followers.

User Globe — visible only to selected user groups.

Comment controls

You may control who can comment on your posts:

• Anyone
• My Globe
• User Globe
• No one

Structured dialogue

Parallel Globe uses structured dialogue to maintain clarity.

Users may:

• Comment on posts
• Upvote comments
• Downvote comments
• React to posts
• Repost to their profile (with or without quote)
• Share the post

Post owners and Verified Users may have extended interaction capabilities.

4. Activity Visibility and Civic Protection

Parallel Globe uses structured visibility rules to protect civic participation.

When a Parallel Citizen comments on a Verified User’s post:

• The comment is visible within the post itself
• The comment is not automatically displayed in the Parallel Citizen’s Globe activity.

This ensures civic participation remains focused on dialogue rather than activity amplification.

Interactions between Parallel Citizens remain visible within their Globe activity.

Verified Users’ interactions remain visible to preserve public accountability.

5. Feeds and Content Filters

Parallel Globe provides feed views and filters.

Feed views

My Globe View — shows activity from your network.

Country View — shows activity within your Country Space.

Content filters

You may filter content by:

• Content type
• Profile category

These controls allow you to customise your civic information environment.

6. PoliticTalk (Live Civic Audio Rooms)

What is PoliticTalk

PoliticTalk is Parallel Globe’s live audio discussion room system designed for political dialogue.

PoliticTalk allows Verified Users to create, host and participate in real-time civic discussions.

PoliticTalk currently supports audio discussions. Video capability may be introduced in future versions.

Who can use PoliticTalk

Only Verified Users can create and host PoliticTalk rooms.

Parallel Citizens join as listeners. The host controls speaking access and may invite or grant speaking rights to any participant.

Room visibility

PoliticTalk rooms may be visible according to room settings and access permissions.

Hosts control participation.

7. CipherCall (Encrypted Audio Communication)

What is CipherCall

CipherCall is Parallel Globe’s end-to-end encrypted audio calling system.

CipherCall provides secure communication similar to encrypted calling platforms such as Signal.

Parallel Globe cannot access the content of CipherCall.

CipherCall currently supports audio calls and text chat. Video capability may be introduced in future versions.

Who can use CipherCall

CipherCall is available to all Parallel Globe users.

Parallel Citizens may use CipherCall for one-to-one encrypted calls.

Verified Users may use CipherCall for:

• One-to-one calls
• Group calls with up to five participants

Independent CipherCall application

CipherCall may be downloaded and used independently from Parallel Globe.

However, you must first create a Parallel Globe account to use CipherCall.

CipherCall remains linked to your Parallel Globe identity.

8. Opinion Polls

What are Opinion Polls

Opinion Polls allow Verified Users to create civic polls to gather structured public opinion.

Opinion Polls support civic participation and structured dialogue.

Who can create polls

Only Verified Users may create Opinion Polls.

Who can participate

Opinion participation will depend on the permissions set by the creator of the poll.

9. Following, Blocking, and Reporting

Following users

You may follow users to receive their activity within your Globe.

You may also send friendship requests where applicable.

Blocking users

Blocked users cannot:

• Comment on your posts
• Interact with your profile
• Engage with your content

Reporting users

You may report users who violate platform rules.

Parallel Globe reviews reports and may take enforcement action.

10. Messaging

Parallel Globe provides secure one-to-one messaging between users.

Messaging is protected and accessible only to participants.

11. Verification

Verification confirms authenticity of public actors and organisations.

Verified Users display verification status.

Parallel Globe reviews verification periodically.

12. Privacy and Security

Parallel Globe protects user privacy and secure communication.

Parallel Globe does not access encrypted CipherCall communications. Private messages are handled securely; end-to-end encryption for private messages is planned for a future release.

Users control their visibility and interaction settings.

For full details, see:

• Privacy Policy
• Terms of Service
• Cookie Policy

13. Technical Support

Common issues

You may contact support if you experience:

• Login problems
• Account access issues
• Platform functionality problems

14. Platform Updates

Parallel Globe may introduce new features and improvements over time.

These updates may enhance civic participation, platform security, and platform functionality.

15. Contact Support

For assistance, contact:

support@parallelglobe.io